About Info
Emerald has guided thousands of hearing aid users through the most important moments of their journey — from the first confusing day with a new device to years of confident, connected living. She brings warmth, clarity, and consistency to every conversation, so patients never feel alone in the process.
Whether you’re navigating tinnitus, adjusting to new technology, or simply trying to understand what comes next — Emerald meets you exactly where you are. Her approach is simple: real guidance, real understanding, and real support for real people.
Details
Location:
Nationwide, USA
Position:
Lead Guide, SonusIQ
Age:
Always Available
Qualification:
Master Degree
Gender:
Female
Awards & Recognition
Trusted by hearing aid users nationwide
Guides patients from day one to confident living
Available 24/7 across all devices
Powered by SonusIQ technology
Excellence in Leadership – World Technology Conference 2018
My Journey With Hearing Health
Lead Guide, SonusIQ (2024 — Present)
Personal guide to hearing aid users nationwide
Specializes in Getting Started, Tinnitus Support, and Advanced Living content
Available across all 7 SonusIQ support categories
