FAQS

SonusIQ — Intelligent Support Beyond the Device

TranquiliKey

When “Just breathe…” Is not enough.

What would you like to know?

1. What is GLC Audiology (AI)?

GLC Audiology has partnered with SonusIQ, a video-based hearing health support platform that guides hearing aid users through every stage of their journey — from the moment they open the box to years of confident, connected living. Every episode is under five minutes, built for real people navigating real challenges.

2. How Can GLC Audiology Benefit My Life?

GLC Audiology guides you through every stage of your hearing journey — from your first day with hearing aids to managing tinnitus, navigating social situations, and building long-term confidence. No matter your age or challenge, there’s a video built specifically for you. Available 24/7, on any device, whenever you need it.

3. Is GLC Audiology Easy To Use?

Absolutely. GLC Audiology requires no downloads, no complicated setup, and no technical knowledge. Just scan a QR code or click a link and you’re in. Every video is short, warm, and built for real people — not medical professionals.

4. Is My Information Private?

Yes. GLC Audiology takes your privacy seriously. We do not sell your data, share your information with third parties, or require any sensitive medical information to access our content. You’re here to feel better — that’s all we need to know.

5. What Kind Of Support Does GLC Audiology Provide?

GLC Audiology provides guided video support for every stage of your hearing journey — device adjustment, tinnitus management, social situations, sleep, family communication, and more. We’re available 24/7, on any device, whenever you need us. No appointments. No hold music. Just answers.

6. What’s With All The Asterisks? * ** **


 

Homepage Welcome Experience

  • Standard — static image welcome ***
  • Branded — Piper welcomes your patients **
  • Enterprise — your custom Guide welcomes your patients, upgrades available *

Every Tier Includes:

  • Access to the full 66-card SonusIQ content library
  • Demographically targeted content by age and life stage
  • Tinnitus support content
  • Mobile-friendly — watch anywhere, any device
  • Guided by SonusIQ’s default hosts
  • NFC waiting room cards
  • “You Might Also Watch” recommendations
  • Regular content updates as hearing technology evolves

Available Upgrades:

  • Custom welcome video *
  • Custom Guide intro for your location *
  • Additional demographic categories on request *

Not included in Branded: **

  • Multi-location architecture
  • White-label platform
  • Custom device & app support videos

Not included in Standard: ***

  • Custom welcome video
  • Logo and color customization
  • Multi-location support
  • Custom library hub intro video
  • White-label platform

GLC Audiology is powered by SonusIQ
part of the TranquiliKey wellness network

What is TranquiliKey?
TranquiliKey is a wellness platform and the parent network behind GLC Audiology. Through TranquiliKey, patients access guided video support across hearing health, stress, sleep, grief, and more — all in one place. Visit www.TranquiliKey.com to learn more.

www.TranquiliKey.com
How can TranquiliKey benefit my life?
Simply scan the QR code on your NFC card or visit us directly online. No downloads, no setup, no technical knowledge required. You're watching in seconds — 24/7, on any device.

How Do I Get Started With GLC Audiology?
Yes! TranquiliKey offers a 7-day free trial so you can explore our sanctuaries and experience the platform before committing. A credit card is required to start your trial — you will not be charged until the trial period ends.

www.TranquiliKey.com